Privacy Policy

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use our platform and tells You about Your privacy rights and how the law protects You.

This policy advises You of the data we collect, the reasons we collect it, how it is processed and Your rights in relation to your data and its usage. If You have any queries or would like to exercise your rights as a Data Subject, please contact our Data Protection Officer.

At Opinions we take every measure Your Data Privacy Respondent and Research Participants Data is important to us in the execution of our business, so we will always ensure that we treat this data with care. Aside from the legal requirement to do so and the GDPR, ESOMAR, AIMRO and other guidance we adhere to, all of our staff have been trained on Data Protection and Privacy. .

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service such as our online survey panel.

Company refers to Insight Ninjas Limited (T/A Opinions). We are a company incorporated in Ireland (registered number 654611) whose registered office is at 12 Pembroke Street Lower, Dublin, D02 X540, I (referred hereinafter as “Opinions”, “we”, “our” or “us”).

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Ireland.

Data Subject is an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier.

Device means any device that can access the Service such as a computer, a mobile device or a digital tablet.

Panel Member is any individual who is a member of our online survey community.

Personal Data is any information that relates to an identified or identifiable individual. Personal Data is any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier such as a user IP addresses or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and includes Special Categories of Personal Data; Research Participant is any individual or representative of an entity who willingly participates in research with us.

Respondent is an individual who completes a survey conducted by us and in doing so shares information by way of their responses to survey questions and other information.

Service refers to the Website, Research Panel or Research Participation.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Opinions, accessible from www.opinions.ie

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Is this Privacy Policy relevant to me?

We collect information and Personal Data in the course of Our general business operations related to market research, business consulting and associated activities.

This Privacy Policy is applicable to any party, be that an individual, organization or other entity whose data we collect, store and process. This includes a variety of parties that we engage with in the course of our business operations, including, but not limited to:

Research Participants, such as survey Respondents, qualitative interviewees, and others.

Panel Members who join our online survey panel.

Employees, job applicants.

Our clients, suppliers and third -party contractors.

As a panel member, service user or Research Participant with Opinions, you agree to the collection and use of information in accordance with this Privacy Policy.

What type of data do We collect?

Personal Data

While using or engaging with Our Service, we may ask You to provide us with certain personally identifiable information (Personal Data) that can be used to contact or identify You. Personally identifiable Personal Data information may include, but is not limited to:

Email address

First name and last name

Phone number

Address

Usage Data

We collect the Personal Data you provide in the context of a survey or other research approaches. When You participate in our research, we may ask You for Your personal opinions, as well as demographic information, such as Your age and household composition.

We may also collect content that you submit or upload when participating in a survey, such as photos and video. You may refuse to answer certain questions or discontinue participation in a study at any time. Where required by law, we obtain your explicit consent to the processing of your sensitive Personal Data.

Certain Usage Data is collected automatically when engaging with the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Usage of Personal Data Survey Response Data

Usage Data

Usage Data is collected automatically when using the Service.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

When Opinions conducts online or other research, our invitations, questionnaires, and other contacts with Data Subjects clearly identify us and explain the purpose(s) of our contact. When we contact You, we generally do so for one of the following purposes:

To invite You to participate in the survey research (including surveys, polls, focus groups etc).

To conduct a research interview with You.

To validate answers, you gave in a recent survey we conducted.

To complete quality checks on the data collected from You/ Verify responses.

To ensure that our records of Your personal information are correct.

To send You updates about the community.

Occasionally, we may contact You for one of these other purposes:

To notify You if You have won a prize draw that we sponsored (if a relevant incentive).

To ask for Your permission to use Your personal information for a purpose that was not explained to You when we first collected your personal information.

If You join our online research panel, you may rescind your membership at any time by following the opt-out instructions that we include in every e-mail that we send. We never knowingly invite children under the age of 16 to participate in research studies without taking measures to ensure appropriate parental consent.

The Company may use Personal Data for the following purposes:

To Provide and Maintain Our Service

Including to produce market research reports and to provide solutions to our clients that will include data analysis interpretation and strategic guidance based on this data.

To Manage Your Account:

To manage Your registration as a panellist or user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

To Contact You:

To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities or contracted services, including security updates, when necessary or reasonable for their implementation. You will not receive unsolicited contact to which you have not agreed.

To Manage Your Requests:

To attend and manage Your requests to Us. For other purposes: we may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional activity and to evaluate and improve our, services, marketing, and your user experience.

We may share Your personal information in the following situations:

With Service Providers:

We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.

For Business Transfers:

We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

With Affiliates:

We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include any parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

With Business Partners:

We may share Your information with our business partners to offer You certain products, services, or promotions.

With Other Users:

When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your Consent:

We may disclose Your personal information for any other purpose with Your consent.

Confidentiality of survey responses and contact information.

We will never intentionally report your individual survey responses, except as described below.

Your survey responses may be collected, stored, or processed by our affiliated companies or non-affiliated service providers, both within and outside Ireland. They are contractually bound to keep any information they collect and disclose to Us us or we collect and disclose to them confidential and must protect it with security standards and practices that are equivalent to our own.

In addition to keeping Your survey responses confidential, we will never sell, share, rent or otherwise intentionally transfer Your name, address, telephone number or e-mail address to our clients, other market research companies, direct marketing companies or anyone else.

The only exceptions when we may disclose your personal information or survey responses to third parties are as follows:

You request or consent to sharing Your identifying information and individual responses with the third parties for a specified purpose.

In accordance with the ESOMAR guidelines, we provide Your responses to a third party who is contractually bound to keep the information disclosed confidential and use it only for research or statistical purposes.

In the rare but possible circumstance that the information is subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders or for similar legal or regulatory requirements.

Further Details on Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. The technologies we use may include:

Cookies or Browser Cookies:

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons:

Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: us.

Purpose:

These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and we only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: us.

Purpose:

These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: us.

Purpose:

These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies, we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and Maintain our Service,

Including to produce market research reports and to provide solutions to our clients that will include data analysis interpretation and strategic guidance based on this data.

To Manage Your Account:

To Contact You:

To Manage Your requests:

To attend and manage Your requests to us.

For Other Purposes:

We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional activity and to evaluate and improve our Service, services, marketing and your user experience.

We may share Your personal information in the following situations:

With Service Providers:

We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For Business Transfers:

With Affiliates:

We may share Your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include any parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with us.

With Business Partners:

We may share Your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include any parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

With Other Users:

When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your Consent:

We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

Information about transferring data outside of the EEA

Your Personal Data may be transferred to the United States where our survey platforms QuestionPro is headquartered. When we transfer your Personal Data, we will protect that information as described in this Privacy Policy or as disclosed to you at the time of the collection. In case of personal data transfers outside the EEA through our survey platforms QuestionPro, we have carried out an assessment to ensure an adequate protection for personal data relating to EU citizens. In such cases, we will use approved controls (e.g., a Data Processing Agreement) to ensure we protect your data privacy to the best of our ability and ensure third parties who may process your data on our behalf meet the highest standards of privacy practices.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

We maintain appropriate technical, administrative, and physical safeguards to protect Personal Data and other information disclosed or collected by us against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We will review, monitor, and evaluate our privacy practices and protection systems on a regular basis. We also take measures to delete your Personal Data or keep it in a form that does not permit identifying You when this information is no longer necessary for the purposes for which we process it unless we are required by law to keep this information for a longer period.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.

Deleting Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact us to request access to, correct, or delete any personal information that You have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data:

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation.

Protect and defend the rights or property of the Company.

Prevent or investigate possible wrongdoing in connection with the Service.

Protect the personal safety of Users of the Service or the public.

Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Your Rights

Subject to applicable law, you may have the right to:

Opt out of certain collection and use of Your Personal Data when we provide the Panel Membership. For more information, please log into your account and change Your preferences.

You can exercise Your choice regarding the use of cookies. Your browser may tell You how to be notified of an opt-out of having certain types of cookies placed on your device. Note that without certain cookies You may not be able to use all the features of our portal (refer to Cookies paragraph on this document).

Request access to and receive information about the Personal Data we maintain about You, to update and correct inaccuracies in Your Personal Data, to restrict or to object to the processing of Your Personal Data, to have the information anonymized or deleted, as appropriate, or to exercise Your right to data portability to easily transfer information to another company. In addition, You may also have the right to lodge a complaint with a supervisory authority.

Withdraw any consent You previously provided regarding the processing of Your Personal Data, at any time and free of charge. We will apply Your preferences going forward and this will not affect the lawfulness of the processing before Your consent withdrawal.

Those rights may be limited in some circumstances by local law requirements.

You can stop all collection of Personal Data and other information by us terminating Your panel subscription at any time. You may use the standard uninstall processes available through Your panellist account on the panel site.

Exercising Your Rights

If You would like to exercise Your rights described above or terminate Your account, please contact us as specified in the “Contact Details for Questions and Complaints” section below.

Change to Privacy Notice

We reserve the right to make changes to this Privacy Notice at any time without prior consultation. Any changes to this Privacy Notice will be posted on the Opinions website so that You are always aware of what Personal Data we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Notice, or otherwise disclosed to You at the time it was collected, we will notify you by e-mail.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent’s consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Details for Questions and Complaints

You can contact us:

By Post: Opinions, 12 Pembroke Street Lower, Dublin 2, D02 X540

Using our website contact form: www.opinions.ie

By telephone, on the contact number published on our website +353 (0)1 901 9697

By email, using the email address published on our website info@opinions.ie

If you have any questions about this Privacy Policy, You can contact us:

By email: info@opinions.ie